Privacy policy

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In the framework of compliance with current legislation, the provisions of Regulation (EU) 2016/679 General Data Protection Regulation (RGPD), the current regulations applicable in the field and the Law of Services of the Information Society and Electronic Commerce 34/02 of July 11 (LSSICE), which aims to ensure and protect, with regard to the processing of personal data and information security by our users, and that are made under security levels that prevent the loss or manipulation of data.

The privacy policy is applicable to the navigation as a user that you make on our website. After reading and accepting this Privacy Policy you will be able to enjoy these Services.

Responsible for the processing of your data:

Who is responsible for the processing of your data?

  • Company name: Mantenimientos Eléctricos de Aragón S.L.
  • FAX ID: B99238172
  • Registered office: Pol. Industrial Montecicos, nave 13
  • Locality: 50638 – Cabañas de Ebro, Zaragoza
  • Country: Spain
  • E-mail: info@maeldar.com
  • Phone: (+34) 976 611 075
  • Website: www.maeldar.com

MAELDAR (hereinafter “THE OWNER”) has a Data Protection Officer through whom the User may raise complaints, claims and suggestions regarding the processing of their personal data, as well as exercise their rights. To do so, the User may contact the following email address: info@maeldar.com

Types of data collected

How do we collect personal data?

The OWNER collects the personal data you provide through the forms included on the website, our email addresses and through telephone contact.

When you fill out the forms on the website you must approve both the conditions of use of the portal and this privacy policy.

By approving this privacy policy you are accepting that THE HOLDER treats and stores your personal data, in addition to all the sections set out in this document.

What personal data do we collect?

THE HOLDER collects the following data through the form on our website that the user has freely accessed: Name, telephone, location and email.

THE HOLDER outside the website, usually by phone or email, will collect the data necessary to maintain a business relationship and the information necessary for billing their services: Name and surname or company name, postal address, zip code, city, province, country, NIF or CIF, and bank details for the issuance of invoices.

What do we use your personal data for?

To maintain a business relationship with you in compliance with accounting, legal, fiscal and administrative obligations.

To be able to answer you in case you make a query or request a quote.

The personal data requested are mandatory, so that the refusal to provide them will make it impossible to carry out the provision of contracted services or response to inquiries.

How long do we keep your personal data?

The User’s personal data will only be retained for as long as necessary to fulfill the purposes for which we have collected it, including the purposes of satisfying any legal, accounting and regulatory reporting requirements.

In case of exercising your right of deletion, your data will be blocked and kept in restricted form at the disposal of the competent authorities for the period of time required by law to meet any criminal, commercial or administrative liabilities.

Purpose of the processing of your data

For what purposes do we process your personal data?

THE HOLDER will collect and process your personal data for the following purposes:

  • Customer registration and management: To be able to carry out the provision of the contracted service. In this case the data will be kept for this purpose for as long as the contract is in force, except in cases where the law provides otherwise.
  • To answer queries and send quotes about our services or your doubts.

If you are not satisfied with any of the above mentioned purposes, you can contact us through the email address info@maeldar.com identifying yourself and telling us about your incident or problem.

Data shared with third parties

THE HOLDER will not transfer the personal data of users to any third party without a legal basis that legitimizes this treatment. Except:

  • To Public Administrations in the cases provided for by Law.
  • Accounting Advisors.
  • For the measurement of the use of the services, the external provider Google is used to use cookies to perform analytical studies of the use of the web. The User may consult the cookies policy at any time on the “Cookies Policy” page.

What happens if you provide us with third party data?

In the event that, in the course of a relationship with us, you provide us with Third Party data, we remind you that you are solely responsible for having obtained their prior consent to communicate the data to us for the purpose that in each case you are informed, as well as for having informed them of the contents of this Policy.

How do we protect your personal data

THE HOLDER we are aware of the importance of ensuring the security of the transit of information with our customers and for this we have the maximum security measures to ensure the confidentiality of communications.

The secure server SSL (Secure Socket Layer) establishes a connection so that the information is transmitted encrypted, which ensures that it is only intelligible to the client’s computer and the server of our internet provider in compliance with the conditions of pseudonymization provided by the RGPD.

You can verify that the connection is being made through a secure server by checking one of the following aspects:

  • By means of the address (URL) of the server, since on a secure server it starts with https: when it normally starts with http.
  • By means of an indication of its navigating program consisting in that in one of the inferior corners of the screen appears an entire key (instead of broken like in any non secure server) or a closed padlock (instead of opened like in any non secure server).

Your rights

What are your rights?

The user can exercise his rights recognized in the LOPD, of access, rectification, cancellation and opposition by means of a written communication addressed to THE OWNER, at Pol. Industrial Montecicos, nave 13, 50638 Cabañas de Ebro, Zaragoza – Spain or through our email info@maeldar.com stating your name, surname, address for notification purposes, date and signature of the request, telephone and email contact.

What rights can I exercise?

  • Right to request access to your personal data.
    • By exercising this right, you will be able to know the information regarding the processing we carry out on your personal data.
  • Right to request correction of your personal data if it is inaccurate.
    • You may correct or amend your data if it is inaccurate or incomplete to ensure that the information we may have about you is correct.
  • Right to request deletion of your personal data.
    • You may request the deletion of your personal data in the event of any of the circumstances described above. For example, unlawful processing of data, or when the purpose for which the data was collected or processed has disappeared. However, there are a number of exceptions in which this right does not apply. For example, when the right to freedom of expression and information must prevail.
  • Right of opposition.
    • Through this right you may oppose the processing of your personal data: when for reasons related to your personal situation, the processing of your data must cease unless a legitimate interest is proven, or it is necessary for the exercise or defense of claims, or when the purpose of the processing is direct marketing.
  • Right to limit the processing.
    • You may ask us to restrict the processing of your data when the accuracy of the data is contested, while we verify such contestation when the processing is unlawful, but you object to the deletion of your data and request the restriction of the processing instead when you are the one who needs them in case of a claim and even when you have objected to the processing of your data for the performance of a task in the public interest or for the satisfaction of a legitimate interest, which must be verified. In these cases, we will only keep them for the exercise or defense of claims.
  • Right to data portability.
    • You may request the portability of your data in electronic format, as well as the possibility of transmitting it to another entity. We may need to ask you for specific information to help us confirm your identity and ensure your right to access your personal information (or to exercise your other rights). This is a security measure designed to ensure that your personal information is not disclosed to someone else who is not entitled to receive it. In an effort to expedite our response, we may contact you to request additional information in connection with your request.

Use of cookies

We collect information through the use of cookies. Cookies are small text files that are automatically stored on your computer or mobile device when you visit a website. You can find more complete information in our cookie policy.

Minors

Minors under 14 years of age should not use our company’s services without the consent of their parents or guardians. In the event that we detect that the user is a minor, we reserve the right to request a copy of his/her ID or the authorization of his/her parents or guardians.

Confidentiality

THE HOLDER is obliged in accordance with the provisions of the Law to maintain secrecy regarding the personal data accessed, even after the end of the business relationship between the two parties.

User consent

The user declares to have read the present general conditions or terms of service, accepting and agreeing, fully and expressly, to all the provisions of each one of them.

Contact us

 

  • Company name: Mantenimientos Eléctricos de Aragón S.L.
  • Registered office: Pol. Industrial Montecicos, nave 13
  • Locality: 50638 – Cabañas de Ebro, Zaragoza
  • Country: Spain
  • E-mail: info@maeldar.com
  • Phone: (+34) 976 611 075
  • Website: www.maeldar.com